Colocation Services

MIG servers Colocation Services - Frequently Asked Questions (FAQ)

• arrow_right What is server colocation, and how can it benefit my business?

  Server colocation is a service where you place your own server hardware in a professional, third-party data center facility, like those operated by MIG servers. Instead of managing the complex infrastructure yourself, you rent space, power, cooling, and network connectivity from us. This offers significant benefits, allowing you to avoid the massive capital expenditure of building your own data center while gaining access to enterprise-grade physical security and our 100% power uptime guarantee. Furthermore, you can leverage a vast network ecosystem for superior connectivity and redundancy, all while letting our skilled technical staff manage the facility so you can focus on innovation and revenue.

• arrow_right What colocation options does MIG servers offer? Can I scale my setup?

  Absolutely. We understand that infrastructure needs vary, which is why we offer flexible and scalable solutions designed to grow with your business. You can begin with smaller deployments such as our 1U Colocation for a single server, a 1/4 Rack Colocation, or a 1/2 Rack Colocation. As your needs expand, you can seamlessly scale up to a private, lockable Full Cabinet Colocation or even work with us to design Custom Cages & Suites for larger deployments with specific power and security requirements.

• arrow_right How do you ensure the security and compliance of my hardware?

  At MIG servers, security and compliance are the cornerstones of our service. Our 250+ global data centers are equipped with multi-layered security protocols, including 24/7/365 monitoring, biometric access controls, and video surveillance. To further protect your operations and ensure you meet regulatory requirements, we meet and exceed major industry compliance standards. This includes certifications for PCI DSS (for financial data security), HIPAA (for healthcare data privacy), SSAE 18 / ISAE 3404, and SOC 2, giving you complete peace of mind that your infrastructure is secure.

• arrow_right What is carrier neutral connectivity and why is it important?

  Carrier-neutral connectivity means our data centers are not tied to a single network provider, giving you access to over 150+ network providers and 275+ carrier Points of Presence (POPs). This is a major advantage because it provides ultimate choice and flexibility, allowing you to select the best provider for your needs and budget. It also enables superior redundancy, as you can blend multiple networks with redundant BGP options for a fail-safe connection. This competitive environment among carriers naturally helps drive down your connectivity costs.

• arrow_right What is your uptime guarantee and what disaster management protocols are in place?

  We offer a 100% Uptime Guarantee on power and cooling for customers with redundant A/B power circuits, made possible by facilities built with N+1 redundancy on all critical systems like UPS units and generators. Our disaster management strategy is equally robust, leveraging the geographic diversity of our 250+ data centers so you can establish a recovery site far from your primary location. This is supported by our interconnected fiber network that ensures redundant data paths and on-server data protection through various RAID (Redundant Array of Independent Disks) configurations to guard against disk failure.

• arrow_right Do I have to manage my server myself, or do you offer managed services?

  We offer both, allowing you to choose the level of support that best fits your technical expertise and budget. With our Self-Managed Colocation, you retain full control over your hardware and software, with the support of our on-site Remote Hands service available 24/7 for physical tasks. Alternatively, for a completely hands-off experience, you can select our Managed Colocation service. For an affordable price starting as low as $55, our expert team will handle the day-to-day management of your server, including OS updates, security patching, and monitoring.

• arrow_right Can I customize the software on my colocated server?

  Yes, you have complete freedom to customize the software environment on your server. We believe in providing a flexible platform that adapts to your specific requirements, not the other way around. You can choose from a wide range of Operating Systems (OS), including popular Linux distributions like CentOS and Ubuntu or various versions of Windows Server. We also support popular control panels like cPanel, Plesk, and DirectAdmin, and our team is always ready to work with you to accommodate specific or custom requests.

• arrow_right I have high-performance computing (HPC) needs. Do you support high-density deployments?

  Yes, we specialize in High-Density Colocation. These solutions are specifically designed for demanding workloads like AI/machine learning, big data analytics, and scientific research. Our high-density spaces provide the necessary infrastructure to support advanced power and cooling requirements, ensuring your high-performance equipment runs at peak efficiency without overheating

• arrow_right What kind of support and on-site amenities do you provide?

  Our goal is to make managing your colocated infrastructure as seamless as possible. Operationally, our Remote Hands service provides 24/7 on-site technical assistance for any physical task you need. To further support your team, our data center facilities are equipped with a range of amenities designed for productivity. This includes access to loading docks for easy equipment delivery, secure storage and staging areas, technology lounges and break rooms, as well as bookable office spaces and conference rooms for when you're working on-site.

• arrow_right With over 250 data centers, how do I choose the right location for my server?

  Choosing the right location depends on your target audience and performance goals. The key is to place your server as close to your end-users as possible to minimize latency (lag). Our team of experts can help you. When you contact us for a quote, we will discuss your business needs and recommend the ideal data center location(s) from our global portfolio to ensure you get the best possible performance and connectivity.