Terms of Service
These terms apply to all services provided by MIG servers (www.migservers.com) and its affiliated companies. MIG servers, also known as MIG servers, is a legally registered corporation in California. By using our services, you agree to these terms.
Minimum Age: You must be at least 13 years old to place an order with us.
Under 13: If you're under 13, stop using our services immediately.
Under 18: Those under 18 need parental or guardian consent to use our services.
2.1 Access Requirements: Before gaining access to MIG servers's control panels, you will be required to provide additional personal information, which we safeguard and keep confidential in our records. The customer must make sure the information is complete, accurate, and truthful. We have the right to refuse your access to our services if we find any errors or omissions in the data you've provided. We also retain the authority to terminate or suspend your access at any time without a refund.
2.2 Limited Usage License: In consideration of your use of our services, and subject to these Terms and Conditions, we grant you a limited, non-exclusive, non-transferable personal license to access and utilize our services. Viewers, fans, visitors, subscribers, and potential subscribers may only use these services for personal, non-commercial purposes. Users of our services are granted a single copy license to utilize our services and the accompanying software (on a single computer only). Our services are exclusively for private, non-commercial purposes, and all other uses are strictly prohibited. We reserve the right to impose bandwidth limits. You are obligated to prevent any unauthorized intrusion or misuse of our services. Unauthorized utilization of our services or any of the materials contained within it will result in the immediate termination of this limited license. You affirm and guarantee that you will not allow individuals under the age of 13 to access our services without the consent of a parent or legal guardian. We reserve the right to terminate this license at any time for any breach of this agreement. Upon such termination, you are required to promptly delete all information and materials you have downloaded or otherwise copied from our services.You have a responsibility to stop any unauthorized access or improper use of our services.oaded, printed, or copied from our servers. Violators of this limited license may be subject to legal prosecution to the fullest extent permitted by applicable law.
2.3 Know Your Customer (KYC) Verification: Before access to certain
services is granted, MIG servers may require Customer identity verification under its Know Your
Customer (“KYC”) process. Under this process, the Customer must provide complete, accurate, valid,
and original information, including but not limited to full name, email address, phone number,
street address, country, and postal code.
All information submitted for KYC must be truthful and belong to the Customer placing the order. If
MIG servers determines that false, misleading, incomplete, forged, or unverifiable information has
been provided, MIG servers reserves the right to request corrected information and may, at its sole
discretion, provide the Customer with one additional opportunity to submit accurate and verifiable
details. Failure to provide accurate and verifiable KYC information within the requested timeframe
may result in rejection of the order, suspension of services, termination of the account, or
permanent banning of the account.
MIG servers welcomes customers from all countries, including Russia, subject to applicable laws,
regulations, sanctions compliance, payment screening, fraud prevention measures, and internal risk
review.
MIG servers highly respects Customer privacy and does not sell, lease, or knowingly disclose Customer personal information to unauthorized third parties, except where required by law, legal process, payment processing, fraud prevention, compliance obligations, or where such disclosure is reasonably necessary to protect MIG servers, its infrastructure, operations, or customers.
2.4 VPN Restrictions During Order Placement: For fraud prevention and security reasons, Customers must not connect, access, or place orders through any VPN, proxy, anonymization service, or other identity-masking connection during the order process, unless expressly authorized in writing by MIG servers. Orders placed through such methods may be automatically rejected, delayed for manual review, suspended, or canceled at MIG servers’s sole discretion.
3.1 Billing Process: MIG servers will initiate the setup of your chosen services only upon receiving full payment through our secure online ordering system. You will also receive an invoice generated at least 20 days before the due date. It is your responsibility to ensure prompt payment and manage any associated fees during your tenure with us. Our order forms are fully secured, guaranteeing your payment's security.
3.2 Payment Options: Should your account have an outstanding balance for over 5 days, MIG servers reserves the right to suspend or terminate your services until the complete payment is made. You will be duly notified when this occurs. To make it easier for you to pay for your services, MIG servers provides a number of payment choices, including Credit Card, BitCoin, Wire Transfers, and Cash/Money Order.
3.3 Refund Policy: Please note that MIG servers does NOT issue refunds to our clients, except in cases covered by our money-back guarantee, which is detailed in Section 11, or in the event of a billing discrepancy.
3.5 Automated Subscriptions: When you select the "CREDIT CARD" payment options, you are responsible for the automated subscription that activates upon your service purchase. This means that once your order is finalized, an automated subscription will be triggered, and funds will be automatically deducted from your designated funding source on each due date. We DO NOT PROVIDE REFUNDS for automated subscriptions, unless the circumstances are covered by Section 11 of our terms of service. To cancel your automated subscription, you can either contact our support team through www.MIG servers.com/billing or manage the cancellation from your end. It's essential to reiterate that once a subscription payment is processed, we will not refund the payment amount, unless Section 11 applies. If you encounter service issues, you have the option to request service cancellation without the need for explanations; please refer to Section 11 for further details.
3.6 Fees: MIG servers may levy fees on your account in the event of service problems or issues. If these issues arise due to MIG servers's own shortcomings, no charges will be applied to your account.
3.7 Set-Up Fees: For dedicated server rentals, all set-up fees are waived. Set-up fees will only be imposed if necessitated by a third-party provider or on an as-needed basis.
3.8 KYC Non-Compliance, Payment Freeze, and No Refund: In addition to all other provisions of these Terms, if a Customer fails, refuses, or is unable to complete KYC verification, or if the Customer submits fake, false, misleading, altered, forged, incomplete, or unverifiable KYC information, MIG servers reserves the right to ban, suspend, or terminate the Customer’s account immediately. In such cases, the issuance of a refund will be strictly determined by the original method of payment:
4.1 Dedicated Servers: MIG servers provides dedicated server solutions with a range of specifications, from basic to advanced. These specifications include variations in processing power, RAM, and hard drive space.
4.2 Colocation Services: MIG servers offers comprehensive colocation services that encompass power supply, cabinet space, uplink connections, IP allocations, and bandwidth. We also provide IP Transit Services.
4.3 DDoS Mitigation Services: MIG servers delivers DDoS Mitigation Services, also known as "Ultimate DDoS Mitigation," which specifically targets Level 3 ingress traffic. This service offers robust protection against Layer 1 to 6 DDoS attacks targeting client server hosts. All mitigation measures are implemented upstream from our Level 3 circuits.
4.4 IP Transit Services: MIG servers provides diverse IP transit connectivity options, including Level 3, Cogent, PCCW, NTT, China Telecom, and China Unicom. The availability of carriers may vary over time. These services are offered to subscribers with colocation services or third-party colocation providers. Please note that subscribers are responsible for all cross-connect fees associated with MIG servers's IP Transit services.
4.5 Web Hosting: MIG servers provides web hosting services utilizing company server infrastructure, managed through WHM and cPanel.
5.1 Copyright and Intellectual Property: The materials accessible through our servers and on any other website owned, operated, licensed, or controlled by us constitute our proprietary information and valuable intellectual property. We do not tolerate copyright infringement. Our content and software are registered with the U.S. Copyright Office. These materials may not be copied, distributed, republished, modified, uploaded, posted, or transmitted in any manner without our prior written consent. You are granted permission to print a copy of these materials exclusively for your personal use. However, you may not remove or alter, or cause the removal or alteration of any copyright, trademark, trade name, service mark, or other proprietary notice or legend present on any of the materials. Any modification or use of the content, except as expressly provided in these Terms and Conditions, constitutes a violation of our intellectual property rights. You do not acquire any ownership or intellectual property rights through the use of our services. All materials, such as text, graphics, photographs, videos, audio clips, music, soundtracks, button icons, streaming data, animations, images, downloadable materials, data compilations, and software, are the property of MIG servers or its content suppliers. United States and international copyright laws protect them. The compilation of these materials is the exclusive property of MIG servers or its content suppliers, and is protected by United States and international copyright laws, as well as other applicable laws and regulations.
Examples of content or links that are considered unacceptable include:
Pirated software
Hacker programs or archives
Warez websites
NOTICE: If your account is found to contain any illegal activity, such as illegal MP3 files, pirated software, hacker programs, warez programs, or any other illegal files, your account will be immediately terminated without prior notice. Furthermore, MIG servers will report your actions to the appropriate authorities.
7.1 Customer Hardware Collateral: Please be aware that MIG servers reserves the right to assume ownership of colocated equipment if the account remains more than 30 days overdue on payments.
7.2 Service Suspension: WIn addition to our other rights and remedies outlined in this Agreement, if any outstanding payment is not made by the due date, we have the right to promptly suspend the provision of services to you.
7.3 Service Indemnification: You are in charge of defending us against claims made by third parties resulting from the services we provide to you and your use of those services, as well as any violations of these business terms.
7.4 Termination due to Breach: If you fail to make timely payments as they become due, we may suspend the services and/or terminate this Agreement without prior notice.We may immediately terminate this Agreement if you violate any of these terms and conditions and fail to correct the violation after receiving written notice from us identifying the violation for seven (7) days..
7.5 Liquidation: If you are a company and enter into insolvent liquidation, appoint an administrator or administrative receiver, or reach a voluntary arrangement with your creditors, we are entitled to terminate this Agreement immediately. Upon termination or suspension of the services, we may immediately block your website and remove all data stored on it. We have the option to delete such data, or at our discretion, retain it for a period we decide upon to allow you to retrieve it at your expense, subject to the full payment of any outstanding amounts owed to us.
8.1 Upgrades: Please note that any upgrades you request will not become effective during your ongoing billing cycle. These upgrades will come into effect at the start of your next billing cycle. In the event that you require an immediate upgrade, you must pay the full upgrade cost. It's crucial to note that this payment will not prolong your current billing cycle, though.
9.1 Setup Time: All setups are expected to be completed within 24 hours from the date of purchase. However, the setup duration may vary for specific services, such as dedicated servers, and you will be informed about the setup timeline in the order form's description.
10.1 Cancellation Procedure: Our cancellation policy necessitates that you visit https://www.migservers.com/billing/clientarea.php and submit a cancellation support ticket. You must provide this cancellation support ticket at least 24 hours before the upcoming due date. Please be aware that cancellations made through mIRC are not considered valid and will not be accepted as a proper cancellation request. When you request a cancellation, your automated subscription will be canceled from our end. By requesting cancellation, you acknowledge your personal liability for any charges incurred by you until your membership or service termination. If you decide to cancel your account, no refunds, including membership fees, will be issued, and no online time or other credits will be allocated or convertible into cash or other forms of reimbursement. Unless otherwise specified, the provisions of this Agreement will remain in effect until termination. Upon processing your membership cancellation request, you will lose access to the non-public areas of our services.
11.1 Money-Back Guarantee: We are committed to ensuring your satisfaction with our services. We guarantee a 99.99% uptime. Please note that setup fees and any other associated fees will not be refunded under any circumstances. Our services include Bare Metal Servers,Colocation, IP Transit, and DDoS Mitigation Services. For any issues with our services, including late setup times or connectivity problems, please contact our technicians at MIG servers for assistance.
11.2 Supplement to Money-Back Guarantee: Our policies are subject to change at any time. It is the responsibility of our clients to regularly check this page to stay informed and updated on our Terms of Service (TOS) agreement. Failure to adhere to our TOS may result in the termination of our agreement with MIG servers. No other contract will supersede any part of our TOS agreement. We always have the right to bar anyone from receiving service. By agreeing to this TOS, you also accept any changes without prior notice.
12.1 Amendments: MIG servers reserves the right to make amendments to these Terms and Policies at any time. Changes will be implemented by posting the updated Terms and Policies in the terms of use section of the Service. Your continued use of the Service will be considered as your consent to these modified Terms and Policies. If you no longer wish to use the Service due to such amendments, you may notify MIG servers of your intent to terminate your use of the Service.